[Grab your reader’s attention with a great
quote from the document or use this space to
emphasize a key point. To place this text box
anywhere on the page, just drag it.]
IHI Psychology of Change
Framework
to Advance and Sustain Improvement
AN IHI RESOURCE
53 State Street, 19th Floor, Boston, MA 02109 • ihi.org
How to Cite This Document: Hilton K, Anderson A. IHI Psychology of Change Framework to Advance and Sustain Improvement. IHI
White Paper. Boston, Massachusetts: Institute for Healthcare Improvement; 2018. (Available at ihi.org)
WHITE PAPER