Hands of Heart Home Caregivers
Office- (205) 386-4118
How to Use Generations
Overview
Employees can see their Schedule in Generations Online. While viewing their schedule,
the Caregiver can also obtain a map from their home to the Client’s location and add Field
Notes. All staff can also view all the open available shifts with Hands of Heart Home
Caregivers
How to use Generations.
Generations
Login information
AgencyID: HAND2569
Email: Your email address
Password: Your First Name1
Employee Example: Your Name is Jane Smith.. Your email address is [email protected]
Example
AgencyID: TLCN6564
EmailAddress: [email protected]
Password: Jane1
HAND2569
HAND2569
Caregivers can login to the app and/or the mobile website to: view schedules, see available shifts, login and logout via GPS, complete
Tasks, read the Plan of Care, and answer Wellness Questions. They can read notifications and messages from office staff, as well as
read and/or add Visit Notes, Care Notes, and Wound Notes.
To see everything that a Caregiver can see, login as a Caregiver.
There is a Help system specifically for the Caregiver app. Login as a Caregiver to access.
To enable or disable functions, review the Web Portal options in Company Settings.
Note Regarding Devices: The app is designed to work with current technology. If you have an older model of a device that is no longer
supported by the manufacturer, the app may not work for you. For example, if you have an older model of a Kindle Fire, the app would
not appear in search results.
Go to your App Store or Google play store and and download GENERATION HOME CARE SYSTEMS
Key Advantage Home Care LLC
Key Advantage Home Care