Cancellation Policy
We believe that children who consistently attend therapy sessions make the most
progress. While Kids Express Speech Therapy understands that illnesses and emergencies
occur, we respectfully request that you avoid frequent cancellations or “no shows.”
Please read and sign below.
• All cancellations must be submitted at least 24 hours prior to your scheduled
appointment.
• A fee of the full session rate may be assessed if a therapy appointment is
cancelled for any reason other than illness with less than 24-hour notice. This
includes (but is not limited to) last-minute cancellations for vacation, doctors’
appointments, school events, family work obligations, etc. If the client does not
show up for a scheduled appointment and does not communicate with the
therapist to cancel, you will be assessed a session fee.
• If a child or therapist has had a fever of 99.9 degrees (or above) or has vomited
within 24 hours of the scheduled appointment, the appointment will be
cancelled. If your child is ill, we ask that notify the therapist as soon as possible to
cancel the session. There will be no cancellation fee for sessions canceled due to
illness.
I understand the cancellation policy and the risks of not adhering to it.
Parent/Guardian Signature: _____________________________
Date: _____________